Return Policy

Feel better. Or your money back. We back every bottle with a 30-day guarantee — because your wellness journey deserves products you can count on.

30-Day Return Window You have 30 days from the date your order arrives to request a return. We built Truevitara for people who want real results from their daily wellness routine. If it's not working for you, we make it simple to get your money back. Items must be in their original packaging, unused or partially used, and accompanied by proof of purchase.

How to Start a Return Reach out to our support team before sending anything back. We'll confirm your return, send you a prepaid shipping label, and walk you through the process. Items returned without prior approval won't be accepted.

Email us: support@truevitara.com Response time: Within 24 hours, 7 days a week

Damaged or Wrong Items Check your order as soon as it arrives. If something is defective, damaged, or not what you ordered — contact us immediately. We'll make it right, no questions asked.

Non-Returnable Items Due to the nature of health supplements, we're unable to accept returns on items opened beyond reasonable trial use, or on sale and gift card purchases. If you're unsure whether your item qualifies, just ask — we'll always be upfront with you.

Exchanges The fastest way to get the right product is to return your current order and place a new one once the return is confirmed. This keeps things moving without delays.

EU Customers — 14-Day Cooling Off Period If your order was shipped to an EU member state, you have the right to cancel or return within 14 days of delivery — no reason required. Items must be in original, unused condition with proof of purchase.

Refunds Once we receive and inspect your return, we'll notify you of the outcome. Approved refunds are issued to your original payment method within 10 business days. Allow extra time for your bank or card provider to post the credit. If 15 business days have passed since your refund was approved and you haven't seen it, contact us at contact@truevitara.com.